Luminar 3.0.1

Martial Fournier

December 29, 2018 14:46

Bonjour,

Je viens d’installer la mise à jour et du coup Luminar est plus lent et viens de ce fermer alors que je travaillait avec?

Cordialement

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5 comments

Angela Andrieux

January 07, 2019 18:04
Hi Martial,

I'm sorry to hear that! Please contact us a Skylum.com/Suport and we'll be happy to investigate.
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Martial Fournier

January 08, 2019 08:54
Bonjour Angela,

J'ai déjà contacté votre équipe pour un autre problème et je n'ai toujours pas de réponse?

Sera-t'il de même?

Cordialement, Martial
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Angela Andrieux

January 15, 2019 21:56
Hi Martial,

I'm very sorry our replies have taken longer than usual. Our team has been exceptionally busy since the launch of Luminar 3 and we're doing our best to reply to everyone as quickly as possible. If you haven't had a response yet, please know that someone will be in touch soon.
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Martial Fournier

January 16, 2019 09:34
Combien de temps d'attente, encore ?

Cordialement
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Helena Carter

January 16, 2019 10:33
Hi Martial,

From the email I see in our system, we have already replied to you. if you contacted us from another email, please, be sure we will still reply to you soon. Our Support Team average response time is 24 hours, but after Luminar 3 release we are receiving lots of emails, so sometimes it takes us a bit longer to reply. I'm sorry for the temporary inconveniences.
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