Color export off a bit



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    Angela Andrieux

    HI Matt,

    We need to be able to reproduce the issue on our end in order to understand at which point it occurs. Please email us at with a detailed step-by-step description of what you do in the software before encountering the issue. You can also make a screen recording. You can use Monosnap to record your screen:

    If the issue occurs when you're working on an image, send us the image file. Here's how:

    1. Visit
    2. If it's your first time visiting this website, it may ask you to purchase a subscription. Simply select to proceed with the free version.
    3. Click Add your files.
    4. Select the file(s) on your computer.
    5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
    6. In Send As select Link.
    7. Click Transfer.
    8. After the files have finished uploading, click Copy Link and paste it into your email.

    In order for us to directly track this issue, please send us your HIDE code:

    1. Download this application:
    2. Launch it.
    3. Copy the HIDE code from the application's window and send it to us.

    Looking forward to hearing from you.

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    Matt Savard

    Please see my comment in the thread at The issue resolved itself once I uninstalled one of the color profiles on my machine. It seemed your program was using the monitor profile and everything else was using the sRGB profile. Removing the monitor profile made all the colors match exactly.


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