Craig Ellison intro

Hello -

I just received Luminar 2018 (purchased 12/12) as a gift. Am I eligible for a free upgrade to Luminar 3? It doesn't seem right not to get an upgrade within such a short time period.

I tried to download Luminar 3 (several times) from my account and each time Norton said that the installer was a threat.

I downloaded it from the "Trial" button and was able to install the product, but only as a trial. I didn't see a way to add a license key - only a "BUY" button for $69. :(

Thanks,

-craig-

Denis Kotsee

December 27, 2018 08:41

Your Luminar 2018 key also activates Luminar 3. Sorry for the issue with the download from the account, I've passed this to our web team, they will take care of it.

In order to activate Luminar 3, simply restart it. The activation prompt will appear. It doesn't appear when you run Luminar 3 for the very first time.

Craig Ellison intro

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