I am an experienced software user and long term amateur photographer. I've used several photography applications over the years on WinTel based systems and Macs. I really wanted to like this software but after three attempted installs and time spent over the past two days looking for solutions online, I am at something of a loss.
I am currently running OS Mojave 10.14.2. I tried to install yesterday (prior to running the latest OS update) and again today. In every instance, I get "successful installation" and a 100% thermometer. In every instance, my photo library shows 0 images. (Doesn't seem to matter how long I let the system run but I admit after an hour plus, I have "given up" each time as no apparent progress is ever made or indicated.
Yes I have found and deleted the Luminar Catalog file between installation attempts. I also have tried redownloading the ZIP file and running it "from scratch." None of these efforts have led to a productive installation.
My library is 5000 odd photos. I use iCloud storage for synching BUT keep full copies on this MacBook Pro's hard drive. I am at a point where I am even concerned Luminar might corrupt images if it ever does index them. (No quantitative reason for this concern beyond decades of experience with various database applications.)
Overall, a very disappointing experience. I was hoping for a great editing application and at least a lightweight substitute for Lightroom photo cataloging. Never thought I would spend so much time over the holiday just to get an install to complete.
Any thoughts on next steps are appreciated. If I can't get a stable install in the next few days (and hours of effort), I guess I will be requesting a refund.
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