I have asked for my money back

Comments

6 comments

  • Avatar
    Colin Grant

    How does that work then? L3 was a free upgrade to 2018 owners. You may well get the refund but will presumably lose access to 2018.

  • Avatar
    Vance Zachary

    Money back for a free upgrade? Funny!

  • Avatar
    Phillip Ziegler

    maybe this uograde was free. Can’t remember. Thought I got a reduced upgrade price

  • Avatar
    Vance Zachary

    You did get a reduced special price--FREE.

  • Avatar
    Collin Moore

    You do have to remember that Skylum was promoting the addition of the DAM since at least November 2017 as "Coming in 2018". I know I bought it expecting the update to release at least by the Spring of 2018 and was extremely disappointed when it was announced to release in December 2018.

    So there are probably a number of people out there who bought as long as a year ago based on promises, only to get something late and disappointing.

  • Avatar
    Michael Ganz

    I haven't gotten to that point, yet.  Luminar 2018 seems to work just fine (although there's on bug on mine that can't seem to work...recognizing 3rd party plugins).  I'm sure the folks at Skylum will work the bugs out of Luminar 3.  I'm willing to give them a chance.

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