Aurora HDR 2019 crashes when trying to load a .auh file

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    Alan O'Brien

    The latest update v1.0.0.2550 does not fix this issue. Projects that have a crop applied which are then saved cannot be re-opened. This is unacceptable and unforgiveable. 

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    michael mills

    @Alan O - I'm not at all surprised. Despite all the promises from Skylum to me directly that they WOULD fix this problem, they have not. I have trouble believing any promise they make so don't hold your breath. Terrible customer service at the end of the day......

     

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    Anastasia Davis

    michael mills We have replied to your email. As we noted, we do listen to our customers and their requests.  Our team is working on all the reported bugs. This bug is reported. 
    We are sorry that this issue wasn't fixed yet but still we can't give you the timeline yet.

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