Aurora HDR 2019 crashes when trying to load a .auh file

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    Bill Byrnes

    Michael:

    This makes perfect sense. I also contacted Skylum, they said it is a know problem but they are not going to fix it in the short or mid term. It is on the list so to speak.

    I appreciate your response.

     

    Bill Byrnes

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    Alan O'Brien

    The latest update v1.0.0.2550 does not fix this issue. Projects that have a crop applied which are then saved cannot be re-opened. This is unacceptable and unforgiveable. 

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    michael mills

    @Alan O - I'm not at all surprised. Despite all the promises from Skylum to me directly that they WOULD fix this problem, they have not. I have trouble believing any promise they make so don't hold your breath. Terrible customer service at the end of the day......

     

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