No support - request refund

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18 comments

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    Alexander Weimer

    I think the support doesn't have a solution yet ... But where is a statement of the product management?

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    Alina Skylum

    Hi Manfred, 

    Please check your Inbox. 

    We'll be waiting for your reply!

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    Cees van Miert

    For me the same situation. Also requested support for a refund

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    Alina Skylum

    Hi Cees, 

    Already issued!

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    Markus Nebehay

    Just sent an a refund request through your "support" form. I also request a refund. Luminar 3 is totally unusable.

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    Alina Skylum

    Hi Markus, 

    We will proceed with your refund shortly, no worries

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    Fr. Gabriel Hooten

    I requested a refund and have heard nothing back...

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    Angela Andrieux

    Hi Fr. Gabriel Hooten,

    Your refund has been issued.

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    Chatchai Supasoon

    i contact for refund many times . nothing happen just got auto message e-mail

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    Daniel Scholz

    @Chatchai, we've already issued a full refund, just checked everything in our system.

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    Chatchai Supasoon

    @Daniel Scholz Thanks ^ ^ i got e-mail

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    Kasie Egbeocha

    Even though I have only been using Luminar 3 for less than 24 hours, I would also like a refund. This program is nonsense. How dare you charge people money for such slow, buggy software? How do I go about getting one?

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    Dmytro S.

    Hi Kasie, I am sorry for the frustration. Simply send us a refund request per email at support@skylum.com

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    Sachu Tokyo

    Could you please refund the amount which I purchased luminar 3. I have 16 GB memory,core i7 processor,2 GB nvidia dedicated graphics card, and 1 TB HDD.but i am unable to edit any pictures due to freeze even i don't use any application while using luminar.

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    Sachu Tokyo

    Could you please refund the amount which I purchased luminar 3. I have 16 GB memory,core i7 processor,2 GB nvidia dedicated graphics card, and 1 TB HDD.but i am unable to edit any pictures due to freeze even i don't use any application while using luminar.

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    Angela Andrieux

    Hi Sachu - Please contact us at www.skylum.com/support and we'll be happy to help you.

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    Michaela Stewart

    I requested a refund via email. When will be refund be issued and can I please receive a confirming email that my refund has been completed, my order receipt number is MAC200506-2443-29547.

     
      
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    Helena Carter

    Hi Michaela Stewart,

    We have replied to your email and issued you a refund.

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