no layers when opening Luminar 2018 .lmnr files in Luminar 3

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6 comments

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    Denis Kotsee

    I couldn't reproduce this issue on my end: the layers and all adjustments are opening normally. Would you mind posting a link to a WeTransfer download of your project, so I could test it? You can email support team if you're not comfortable with sharing the project file here: in that case link to this thread in your email.

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    L

    Hi Denis

    I am just sending an email via WeTransfer...

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    L

    https://we.tl/t-fzv15t4bKl

     

    Yesterday I sent you an email with a short movie of the behaviour of L3 with this .lmnr

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    Denis Kotsee

    Hi Lutz,

    Sorry it took me such a long time to get back to you - I have filed this as an issue with the QA team, they will investigate its cause. I have also replied to the email you sent to support.

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    L

    Hi Denis,

    Thank you for the Info.

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    Angela Andrieux

    Hi Lutz,

    Please contact us at www.skylum.com/support and we'll be happy to help you with this.

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