free eBook not really free

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Peter Hanmore

I just tried using the discount code for a free eBook from RockyNook that was included in the Luminar3 bonuses.  The email says you can get any ebook up to a $40US value using the code but when I tried it, the checkout message says this code is only good for a minimum spend of $42.99, so I can't get the book I want unless I spend more money to get a second book I don't really want.  I guess that's the game though, isn't it - not really 'bait and switch' but getting close.  So, Skylum why not just call it what it is - a $40 discount - it's not really a free eBook.  

I do appreciate the extra bonuses but don't make me feel that I'm being duped when I try to use them.

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    Peter Hanmore

    Oh... and the free 2 week Kelby One Pro membership coupon has apparently expired (that's what the KelbyOne website says when I try to use it).

    I'm 2 for 2 in NOT getting any bonuses.  Starting to feel annoyed.

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    Denis Kotsee

    Some of the partner companies set their own conditions for the discount codes, unfortunately, we cannot influence their decisions.

    As for the missing Kelby One membership, please try to request your bonuses from your account in 24 hours: we have updated the database, so everything should be in order.

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    Denis Kotsee

    Also, the coupon code for RockyNook should be valid for all orders up to $39.99, if your code behaves differently, please let RockyNook support know.

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    Alex We

    I chose a book for $36 which worked fine...

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    Peter Hanmore

    I contacted RockyNook and they gave me a new discount code and apologized for the error.  I assume everyone got a different discount code and mine must have been coded incorrectly.  I got me download now.

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