Noise Issue with Batch Processing

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Ryan Stevens

• November 02, 2018 01:53

I have been having trouble with batch processing exterior images of real estate listings. 99.9% of the time I batch my exteriors without any sort of presets applied they come out extremely noisy. They're absolutely unusable. 

I apply noise reduction, ghost reduction, and alignment on both batch processing. If I do the exact same thing with the exact same files by themselves, without a batch, they come out amazing. This is extremely frustrating. 

Why is it the images come out so noisy in a batch when they look perfect using the exact same settings as a stand-alone merge?

 

 

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  Daniel Scholz

  • November 02, 2018 09:59

  Hi Ryan, we're unfortunately aware of this issue. Our developers are already looking for a solution. We'll fix this in our next update.

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  Ryan Stevens

  • November 05, 2018 19:16

  Any idea when this new update is expected to be ready? It's incredibly frustrating to individually merge photos together in order to get the quality needed for my real estate clients. It significantly increases the amount of time I'm stuck at a computer every day. 

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  Angela Andrieux

  • November 05, 2018 22:05

  Hi Ryan,

  I don't have a release date for the next update yet, but we are working on the issue and will put out a fix when it is ready.

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  Marcos Soares

  • January 23, 2019 20:31

  Any news on this? I am looking for a software where I can do batch HDR, so this will be a big problem for me.

   

  Kind Regards,

  Marcos

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  Alex Hall

  • March 08, 2019 06:38

  Is this only a problem on some systems? Because this is the only post I can find on this issue, and I’m having the same problem. I would love to switch over from photomatix but this is a collosal problem for a real estate photographer.

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  Angela Andrieux

  • March 08, 2019 16:10

  Hi Alex,

  Not all of our users are experiencing this issue. We are, however, aware of it and will address it in the next update.

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  Danielle Hiltner

  • May 02, 2019 00:27

  I've been using Aurora for almost a year now and this problem just started happening to me. Any update on a fix?

   

  Thanks!

  Danielle

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  Terry Rogers

  • May 02, 2019 08:19

  Hi Danielle! A release date is not yet available at this time, but we are aware of this issue and will do our best to fix it.

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  Thomas

  • January 17, 2020 19:20

  I was to open a new post about this when I saw that the team is aware of this issue, which I have as well obviously, and is fixing it "soon".... Ehm, this promise was made a year ago. Seriously?! Any idea when "soon" might be?

  Thanks.

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  Danielle Hiltner

  • January 22, 2020 18:08

  The work around I use is just making sure the Ghost Reduction box was unchecked and it worked fine for me. 

   

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  Thomas

  • January 23, 2020 10:18

  @Danielle Hiltner

  wow. I have just swiftly tried it. this gives significantly better results! thanks for the tip. :-)

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  Sky Makai

  • April 05, 2020 18:52

  Ghost reduction seems to break Aurora HDR, introducing significant noise.  

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  Austin Miller

  • April 06, 2020 08:19

  Hi Sky. Please send us a detailed description of the issue at skylum.com/support so we can investigate it.

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  Sky Makai

  • April 06, 2020 17:44

  Austin Miller, I've already contacted skylum.com/support and have not had a reply yet.  I'm disappointed in the lack of customer service I'm experiencing from Skylum.  It seems as though Skylum employees are contracted to reply to forum posts, but nothing ever really gets fixed!

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  Simas Chomentauskas

  • October 19, 2020 13:04

  I've just bought the software and this is the first issue I run into. I see it's been not fixed for 2 years already!
  
  Symptoms are exactly the same - using identical settings images come extremely noisy with batch processing. Turning off ghost reduction helps, but hey, it's a valuable and required function.
  
  Can we have an update on this?

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  Helga Egilsdottir

  • October 19, 2020 15:25

  Hello Simas Chomentauskas,

  We are terribly sorry for the inconvenience caused. I can assure you that we did not forget about this problem. There are updates planned for Aurora HDR, however there is no set timeline for now. Please, stay tuned.

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  Sky Makai

  • October 19, 2020 18:47

  Stop lying.  Aurora HDR is not getting updates.  It NEVER HAS.  It's clear that SkyLum's operating procedure is to put out buggy software at the cost of the user, and then charge again for a new version a year or so later.

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  John Cooklis

  • October 19, 2020 19:02

  Yeah, version 1.0.0 is still the latest version...

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