Not Seeing Users Presets in 2019

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Gary Wells

• October 05, 2018 21:33

I have loaded 10 presets into the User Preset Folder.

I have reloaded 2 times, but as of yet, I am not seeing those presets.

Thanks

Gary

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  Angela Andrieux

  • October 05, 2018 23:02

  Hi Gary,

  The best way to load the presets is to go to File > Import Aurora HDR Looks... then point to the folder where the presets are located.

  Please let me know how it goes.

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  Gary Wells

  • October 05, 2018 23:07

  Angela, 

  The issue is, when I go to the folder the preset is not shown. Yes, I checked to make the preset is indeed in that folder.

   

  What is the .cube files? I noticed those earlier in a download

   

  Thanks, 

  Gary

   

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  Angela Andrieux

  • October 05, 2018 23:12

  Hi Gary,

  .cube files are actually LUT files for use in the LUT Mapping filter. They are not stored in Aurora HDR 2019. Instead, we suggest choosing a location on your hard drive where you keep images and create a LUT folder. When you access the LUT Mapping filter you can then load up LUTS by pointing the filter to this folder.

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  Gary Wells

  • October 05, 2018 23:43

  Ok, that answers that question. 

   

  Now back to my other question, not seeing the presets when I got to the folder to load them via Install Looks under File.

   

  Gary

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  Kim Austin

  • October 06, 2018 08:00

  I wondered about the extra LUTs that I had.  I loaded them a couple of times, but they weren't there when I needed them. That's a shame that they can't be saved within the software.

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  Dmytro Boyko

  • October 06, 2018 10:45

  @Gary, could you please contact us directly at support@skylum.com? We'll try to solve the issue with our technical department.

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  Dmytro Boyko

  • October 06, 2018 11:50

  @Kim, even though you cannot save them within the software, you should still be able to see previously used LUTs (unless you changed the folder where you store your custom LUT files).

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