"Manage my license" not working for Aurora HDR 2019

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4 comments

  • Avatar
    Angela Andrieux

    Hi Henri,

    In order for your software information to appear in your My Skylum account you'll need to first activate your software using the email address associated with your Skylum account. Your activation key should have been included in your purchase confirmation email and/or the email you received from us today with your download links.

    If you do not have your activation code please reach out to support@skylum.com and we'll be happy to look it up for you.

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  • Hi, my activate code received in email does not work or is an error:

     

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  • Avatar
    Angela Andrieux

    Hi Jose,

    Please email us at support@skylum.com and we'll be happy to look up your activation code. Sorry for the inconvenience!

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  • Hi Angela. 

     

    Thanks. My HDR 2019 running correctly

     

     

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