Support for CR3 flie extension
Hi,
Im really keen on buying Luminar 2018, but I really lack the support of both the Canon m50 camera, and the CR3 file extension (compressed RAW). Any news on this? Thanks :)
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7 months and still no support for CR3.
@Denis Kotsee: Yes we can convert to DNG, but you might as well just ask us to install Lightroom then - it's less of a hassle and to be honest if I've taken 1500 images that weighs in at 60 MB per image I'm not gonna waste a load of time converting my CR3 files to DNG - that's just silly.
I'm seriously considering changing to LR I'm afraid.
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Hello Luminar
I have just downloaded the brand new Luminar 3, final...
...But unfortunately... NO CR3 Support here... Come on... So the workaround first convert the Image to DNG is not really funny... or a solution
Also Lightroom and other tools have adopted this....
I own right now a Canon EOS R... and hope for now that Skylum will support this in the very near future....
Thanks...
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I have noticed that lack of CR3 support is an issue with a number of software products so I wonder how much it is just a Luminar/Aurora issue and how much it is down to Canon only releasing full details of the CR3 file format to a few selected suppliers such as Adobe? Everyone else seems to be working in the dark and trying to reverse engineer the format from actual image files.
Perhaps Skylum could indicate if this is the issue. Then if it is perhaps the pressure should move to Canon to make the specifications more widely available so that CR3 images can be processed in users' post processing software of choice.
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I to am frustrated by lack of support for CR3 in Luminar and On1 Photo Raw. My processors of Choice. I convert to dng for now but always feel something is missing. Hate being tied to Adobe in any way shape or form. Just found out Adobe changed their Photography plan, 19.99 per month now if you want to use the desktop version of Lightroom. Fine with me, they won't be getting my business.
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@Timothy Hulme at least Adobe cares a little bit about their customers and actually provide support for the cameras.
This is just a farce - the CR3 format has been out for a long time now (+6 months for the EOS R camera) and yet Skylum is still just "working" on adding support.
Does the CR3 format really differs that much from previous formats or is it because Skylum just don't care about their customers anymore?
I'm out as well - too bad I actually went and bought Luminar a while ago together with Aurora HDR, so I wasted my money. Aurora HDR doesn't work with CR3 files as well in case you were wondering.
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It’s the same for ON 1 Raw as well. Since I had Capture one I been working with it but my subscription is up soon and it’s expensive to renew it. Actually CR3 has I think been around since March of 2018.
Photomechanic 5 supports it. Don’t really consider them to be a big player in all this. Don’t understand why these software vendors without support don’t just ask for help from another third party.
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hello skylum
today the expected upgrade to luminar 3.1 was released... but what a disappointment... again, no canon CR3 support...
and I asked me what is so difficult for this feature? canon is a really big part in the photo world... and many competitors supported this new CR3 format within a few weeks or months after CR3 comes to market with the M50 camera.
the fact is, that I have to decide if I should renew my adobe lightroom abo... because in middle of may this is due for the next year
and i hoped as many weeks ago, that luminar will bring this so necessarily feature... no luck again...
so dear skylum... how long will you hold out your customers? a few weeks? a few months? it is so ridiculous & frustrating...
kind regards
roger
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Aurora HDR 2019 is quite an old product now, as we move toward the end of 2020. Still no support for one of the most popular file types available. This is bad. Selling a crippled product is really bad. Not fixing a cripple product after 2 years - is unforgivable. I've done a couple of interesting things with Aurora, but not with files from my Canons. (Used a friends Sony A7R IV). I won't be buying again. Regards, a very dissatisfied customer.
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In my opinion, Skylum is neither customer oriented nor honest. 2 years ago they repeatedly asserted "our developers are working around the clock" for the support of cr3. In fact they just waited for others (LibRaw) to do their job. Did they help the LibRaw-project? I don't think so.
Meanwhile they brought Luminar 4 with cr3-support (you have to pay for it) but did not support existing customers. And Aurora HDR 2019, Photolemur, Tonality? No support at all. As a customer I feel cheated by this company.
I switched to Capture One and I'm happy with this product - and in my opinion the quality of the results are even much better.
So I can just warn to buy any Skylum product. It's just a bad investment.
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@miraculli - .CR3 support will be added in a future update, but I don't have a date for the release yet. For now we suggest downloading Adobe's DNG Converter and running your .CR3 files through it. The resulting DNG files can then be opened by our software and will allow you to work on the raw file.
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So far I'm using the workaround that makes the most sense to me (converting to DNG using the Canon tool and then importing in Luminar) but I really hope that with cataloging being implemented in the new version CR3 files will now be supported as this would really impact the workflow.
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