OpenGL 3.3 and Later is Required
Pinned Answered
If you are receiving the “OpenGL 3.3 and later is required for this application to run” error message when launching Luminar 2018 1.2.0, please make sure your machine meets the minimum requirements listed here.
If you are not sure whether or not your GPU supports Open GL 3.3 or above, please refer to its manufacturer's website. If your model does support Open GL 3.3 and above, updating your graphics driver will fix this issue.
Automatically update AMD Graphics Drivers
Automatically update NVIDIA Graphics Drivers
After you have updated your GPU Driver from the manufacturer’s website, make sure you set your discrete adapter to run Luminar 2018 by default. Refer to your card's manufacturer's website if you need help with that.
If your computer is 5 or more years old, there is a possibility that your GPU does not support Open GL 3.3
There are several solutions if your system supports a version of OpenGL that is lower than 3.3.
Solution 1. Hardware upgrade.
All modern graphics cards have support for OpenGl 3.3 out of the box, and all the latest software puts increasingly high requirements for hardware configuration of your computer. If you want to enjoy the latest and the most powerful software packages, a hardware upgrade might be in order.
Solution 2. Use the previous version of Luminar 2018.
You can download Luminar 2018 that has support for older graphics cards here:
https://s3-us-west-1.amazonaws.com/luminar2018/_old_1.1.1_Luminar_2018_Setup.exe
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Hi Zaphod,
Unfortunately, I haven't located any email sent from your email address or your name.
Please send info to kot@skylum.com
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Just downloaded this last night. Installed this morning after spending several hours making sure I had what is needed, I do. Get the GL 3.3 error. Contact Skylum and get the same thing as everyone else has. Really disappointed they have not been able to fix this yet. From what I have seen this would be a really good editor for me. I guess I will have to look for something that can handle machines that are not brand new or go to an earlier version, but if I do that what features won't be available?
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Batch processing and some functionality in the Lens tab of RAW Develop filter won't be available - that's off the top of my head, but major functionality stayed the same between versions, so if what I mentioned isn't critical for your workflow, your work in Luminar shouldn't be hindered.
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Stumbled across this thread because Luminar doesn't much want to run on my old laptop. I must say, customer support at Luminar is most excellent. Please tell your CEO that the salaries of all Skylum CSRs should be doubled, effective last June.
That said, I be disappointed here...
Skylum's recommended solutions to the OpenGL 3.3 problem are 1) upgrade your hardware; and 2) run this antique version of Luminar that =should= be compatible with your antique hardware.
Yes... I was able to download the old version of Luminar, and yes, it ran on my old Lenovo G470 notebook. That notebook is a "travel" computer only. I will not be upgrading it until it friggin' dies.
As for your "upgrade your system" recommendation -- I can only conclude that "you must be Americans." You want me to say, spend $2,000US on a new state of the art laptop? And after six months, the motherboard will die, which I can replace for the low, low price of $3,000US? That's your recommendation? Because I've done exactly that in the past... And upon hearing the cost to repair, I junked that (HP) laptop. I only use dirt cheap laptops at this point. I only use cheapo laptops at this point, and even then, only when I travel... Only as temporary photo repositories.
Otherwise, there are a great many people in the world who cannot easily afford what I consider to be disposable laptops. In fact, I (living in Thailand) recently upgraded a friend in Kenya from his older than dirt mobile phone to something relatively modern. No way he can afford a really cheapo laptop without begging. His new Huawei phone is everything to him, and so much better than the antique he was using before. We've talked... He just =might= get a computer one day. Not sure what its age or capabilities might turn out to be. One step at a time.
Which is to say, recommending that customers upgrade their hardware is actually a pretty absurd thing to do. And so, what are Skylum's long term plans to provide their tools to customers who use older or less capable hardware? Are we to be "stuck" with downloading your old version of Luminar 2018. IF we can find a link to do so?
I do understand that Skylum adopted OpenGL 3.3 in response to a problem of some sort... Something to do with achieving Mac parity. Except that the Windows and Mac versions are nowhere near parity. I mean, Skylum can't even find their way to make keyboard inputs equivalent at this time. How about that...
All of which is just one person's input on this OpenGL 3.3 issue. Whatever the older version of Luminar 2018 that can be downloaded above might be, it runs on my old Lenovo G470 disposable notebook... The one that's had the screen repaired three times, and that's had the HD repaired with an SSD a year or so ago. Nice little machine now. Except that newer versions of Luminar won't run on it.
Just food for thought. Thanks for listening! And I'm serious... Tell your CEO that your CSRs are literally CARRYING Luminar at this point, in spite of all the problems with Luminar Disaster 2, and that he needs to double your salaries ASAP.
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Hi Graham,
I am sorry for a delayed response. We've found your email to our technical support and replied to it.
Please send us the information about your PC as explained in that email and we will do our best to resolve your issue with the graphics.
As an alternative, you can send this info to us through this page as well:
- Press the Windows logo key + R.
- Type msinfo32 in the dialog box that opens and hit Enter on your keyboard.
- In the window that opens, make sure you have System Summary highlighted on the left.
- Click File > Export.
- Type the name of the file and save it somewhere where you can easily find it, upload this text file to https://wetransfer.com/ and post here the download link.
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I have a Dell notebook with Intel Core i7 1.80GHZ, Intel HD Graphics 4400, OpenGL 4.3, Windows 10 64 bit, 8 GB RAM and more than 10GB of free disk space.
Luminar insists on asking me to upgrade OpenGL 3.3 or higher. I have already updated everything I could, I did online diagnostics at Dell and it is painful to work with Luminar 3. Photography should be fun but it is becoming a source of stress ... -
Hi Alexandre,
Please contact us at http://www.skylum.com/support so we could assist you in a better way.
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Hi Alexandre,
Our support team does their best to answer all emails within 24 hours, but in high traffic times it can take a bit longer. Have you had a response yet? If not, please let me know and I'll see if I can get an update on your ticket. Also be sure to check your spam folder as sometimes our messages are mis-routed.
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Hi Joey,
We'd really like to help you. Please, kindly contact us with all this info via https://skylum.com/support so we could look deeper into the issue.
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I'm in the same boat as countless other users Skylum keeps ignoring. My PC fits the requirements and yet my newly purchased Luminar 4 gives me opengl error. I sent my computer's configuration to the support team twice and have not heard from them since (and it has been two weeks, not 24 hours). I just discovered that this issue existed in the previous releases. If I knew that, I would not have purchased Luminar 4...
Upgrading the graphics card is not an option for me currently.
I just double-checked myself. My Nvidia Geforce 310 has the latest driver and OpenGL 3.3 (274 ext) - GeForce 310/PCIe/SSE2
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H Member,
Please, let us know your email and we will reply to you ASAP.
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No luck so far. I tried everything, well the support's suggestions seem to be pretty standard and mainly focus on de-installing and reinstalling drivers. It did not help in my case. I also tried downgrading the driver, using a later one and again nothing has changed: my system supports opengl 3.3 and everything else, all the drivers are up to date and yet I'm getting the same error.
I have uploaded my system info to the support twice but not sure if somebody actually took time to look into it.
It is very disappointing.
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Hi Member,
We've reviewed your specs and it seems that your hardware is incompatible with Luminar. For further details, please, refer to the email we've just sent you. We can issue you a refund for Luminar 4 due to the compatibility issues, if you'd like to get one, please, reply to our email.
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Sadly, I have the same problem with Luminar 3. I have OpenGL 4.3 in my PC and my hardware exceeds all the requirements by a generous margin. I'll try on another PC when I get a chance, but if that fails I'll be extremely disappointed as I was looking forward to using some of Luminar's unique features on my pictures. I guess it's been designed for the Mac and needs more TLC from the programmers to work on PC's.
I should say that the program does actually open and I can see some of my pictures displayed. There is one in the main editing window by default. The effects selectors at the bottom look quite normal, but after a few seconds the "You need OpenGL 3.3" message comes up and closing that dialogue exits the program.
I have been using PhotoLemur3 for ages without problems during use. The only oddity is that when the program is closed there is a message about a failed memory access to address 0000000... With PL2 it was the same experience and it had the same error. Maybe I should have taken that as a warning :(
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Luminar 3 installed OK on the second PC which has OpenGL 4.6 but only Intel (i5) built-in graphics unlike the first PC above which has an nVidia GEforce 750 plus Intel (i7) graphics.
I have also just found that the install on the first PC is crash-free as a plugin under Affinity Photo - go figure. The first PC runs a lot of media apps (Corel Paintshop Pro, CameraBag Pro, Xara Designer Pro, Vegas Pro, Magix PhotoStory, etc, etc.) without any problems, so I think it is fair to say that Skylum needs to lift it's PC game.
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Hi jaydear,
Do you mind if our support team checks your first computer's specs?
Here's how you can send it to us:
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Press the Windows logo key + R.
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Type msinfo32 in the dialog box that opens and hit Enter on your keyboard.
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In the window that opens, make sure you have System Summary highlighted on the left.
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Click File > Export.
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Type the name of the file (you can choose any you like), save it somewhere where you can easily find it and attach this text file to your email at support@skylum.com
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Vou escrever em português, usem o tradutor. Estou cansado do Luminar! Comprei um novo PC para rodar esse programa com medo de perder meu notebook (que já tinha as especificações mínimas), pois era impossível trabalhar com Luminar.
Pois bem. Agora ele continua instável, fecha sozinho e pedindo para atualizar os drivers de Open GL 3.3
Meu novo pc está equipado com NVidia Geforce GT1030, que já suporta Open GL superior a 3.3!
QUANDO ESTE PROGRAMA SERÁ ESTÁVEL PARA WINDOWS?!?!?!?!?! LUMINAR 3 MAL FUNCIONA E LANÇAM O 4?! PARA QUE?!
Infelizmente acho que não consigo meu dinheiro de volta, pois 70 dólares convertidos para moeda brasileira não é tão barato assim. Além dos 70 dólares ainda comprei um pc novo! Jogando dinheiro no lixo, pois não consigo usar o programa de uma forma minimamente razoável!
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