OpenGL 3.3 and Later is Required

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Alina Skylum

If you are receiving the “OpenGL 3.3 and later is required for this application to run” error message when launching Aurora HDR 2018 1.2.0, please make sure your machine meets the minimum requirements listed here.

If you are not sure whether or not your GPU supports Open GL 3.3 or above, please refer to its manufacturer's website. If your model does support Open GL 3.3 and above, updating your graphics driver will fix this issue.

Update Intel Graphics Drivers

Automatically update AMD Graphics Drivers

Automatically update NVIDIA Graphics Drivers

After you have updated your GPU Driver from the manufacturer’s website, make sure you set your discrete adapter to run Aurora 2018 by default. Refer to your card's manufacturer's website if you need help with that.

If your computer is 5 or more years old, there is a possibility that your GPU does not support Open GL 3.3

There are several solutions if your system supports a version of OpenGL that is lower than 3.3.

Solution 1. Hardware upgrade.

All modern graphics cards have support for OpenGl 3.3 out of the box, and all the latest software puts increasingly high requirements for hardware configuration of your computer. If you want to enjoy the latest and the most powerful software packages, a hardware upgrade might be in order.

Solution 2. Use the previous version of Aurora.

You can download Aurora that has support for older graphics cards here:

https://www.dropbox.com/s/9q6nau0ad77vlqs/Aurora_Setup_new.exe.zip?dl=0

 

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    Bruce T

    I have done these steps and still am not able to open an image

     

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  • Avatar
    Denis Kotsee

    Have you tried installing the previous version? That should work 100% of the times.

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    Bosse Marco

    Hallo,

     

    I have the same problem. I guess, like many others. The older version still works, but i can't use newer versions of Luminar 2018. Therefore, the use of the older version can only be a temporary solution in my oppinion. 

    My question is: When will you release a new version that fixes the problem?

     

    Thanks a lot.

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  • Avatar
    Julia Kot

    Hi Bosse,

    Could you please specify what graphics card you have on your computer? 

    That's how you can check this info or send it to us and we will check it for you: 

    • Press the Windows logo key + R.
    • Type msinfo32 in the dialog box that opens and hit Enter on your keyboard.
    • In the window that opens, make sure you have System Summary highlighted on the left.
    • Click File > Export.
    • Type the name of the file and save it somewhere where you can easily find it and attach this text file to your reply to this email.

    Looking forward to hearing from you.

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  • Avatar
    Bosse Marco

    Hi Julia,

     

    I have send you the requested file via email. Lookinf Forward to Hearing from you.

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  • Avatar
    Julia Kot

    Hi Bosse, sorry for not mentioning it, but have you sent the file to support@skylum.com?

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  • Avatar
    Bosse Marco

    Hi Julia,

    thanks for your question. I have use the wrong email-adress. Second try...now i have  use support@skylum.com.

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  • Avatar
    Julia Kot

    Thanks, Bosse. Now we received your message. Will check it

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  • Avatar
    Gareth Evans

    Hi. I have also had a problem. I downloaded the fix but it won't initialise. I've sent you a txt file using the instruction above.

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  • Avatar
    Denis Kotsee

    Thanks, we'll respond to your email asap. In the meantime, what do you mean by 'won't initialize'? If you're having trouble starting the installer there are a few alternatives we can try. For that I'd recommend moving our conversation over to email, since it would be easier for us to track your case this way.

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    Aleksei Grigorjev

    Hey. How did you solve this problem?

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    Nastia Davis

    @Aleksei We have replied to you via email. Please follow the instructions we sent you.

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