OpenGL 3.3 issue AGAIN!!
If you downloaded the update to Luminar 2018 and couldn't load pics because of the "OpenGL 3.3" message, then don't bother downloading the update to Aurora HDR, because the same thing will happen if you do .... just stick with the current version (1.1.2).
Not happy ..... surely you can create updates without introducing this "OpenGL 3.3" issue, Luminar?
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Hi Brad,
Please send us your PC info to support@skylum.com. We will help you to resolve the Open GL issue.
- Press the Windows logo key + R.
- Type msinfo32 in the dialog box that opens and hit Enter on your keyboard.
- In the window that opens, make sure you have System Summary highlighted on the left.
- Click File > Export.
- Type the name of the file and save it somewhere where you can easily find it
Thanks in advance!
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Hi Malcolm,
Unfortunately, the OpenGL 3.3 requirement is here to stay for the foreseeable future. Using this technology has allowed us to move the Windows platform to near parity with the Mac version both in terms of performance and functionality. If you are not satisfied using the earlier version and are unable to upgrade your hardware, please email us at support@skylum.com and request a refund.
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