Aurora Batch Processing Limits

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    Angela Andrieux

    Hi Martin,

    I'm sorry to hear that you're having trouble with the batch tool.

    You mentioned that you are on a Mac Pro, which should have ample resources, but if you could send us the specifics that would be helpful. Click on Apple Logo in the top left corner of your screen, select About This Mac > make a screenshot (Command+Shift+3) and send it to us.

    Can you also provide us with a detailed description of the process that leads to Aurora spinning but not doing anything?

    A numbered list of steps would be the most convenient. For example: 

    1. Launch Luminar.

    2. Load the file named X with an extension Y.

    3. Apply Z filter.

    4. Set S slider to U value.

    5. etc. etc.

    The more detailed the description is the quicker we'll be able to figure out what might be causing the issue.

    Also, if possible, it'd help if you could send us some of the files you are having this issue with (2 sets of brackets would be great!). If the files are too large to upload you can use wetransfer.com and send us a shared for everyone link to support@skylum.com

    Thanks in advance!

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