[Solved] - Not all of my account settings are saved on the Skylum account web site.

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5 comments

  • Official comment
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    Kirk Osborn

    Hi. Please contact us via https://skylum.com/support and we will be glad to help you.

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    Emad-ud-deen Leiman

    Here are the screens showing the boxes I tried to untick prior to clicking the "Save" button.

    I untick the boxes:

    I save the changes:

    I log back into my account and the boxes are now ticked again.

     

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    Emad-ud-deen Leiman

    Hi Kirk,

    Thanks for the quick reply.

    I was able to get it working by exiting out of Luminar then loading it up again and the popup advert news dialog screen was not shown. I then went to my account and the boxes were unticked. Looks like exiting the app commits the changes.

    Truly,
    Emad

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  • Avatar
    Kate Williams

    Hi Emad,

    Thanks for following up about this issue. I'm glad to hear it was resolved. 

     

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    Emad-ud-deen Leiman

    Kate Williams

    You are very welcome. :-)

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