Instability

Answered

Comments

7 comments

  • Official comment
    Avatar
    Kirk Osborn

    Hi. Please contact us via https://skylum.com/support so we could investigate this issue further.

    Comment actions Permalink
  • Avatar
    Karl Buckholtz

    have sent numerous requests to skylum support,and all went unanswered....Luminar AI unstable on win 10...slow/freezes and/or crashes..Luminar 4 works just fine,as does every other program I have on my machine.I've totally given up trying to use Lum AI,until or if problems are resolved at some future date

     

    0
    Comment actions Permalink
  • Avatar
    Helena Carter

    Hi Karl Buckholtz,

    I see that the last email we received from you was on November 30, 2019. Please, reach us via https://skylum.com/support so we could assist you.

    0
    Comment actions Permalink
  • Avatar
    Peter Heidstra

    Have visited Skylum support on numerous occasions, no help offered.

    0
    Comment actions Permalink
  • Avatar
    Helena Carter

    Peter,

    I see that you contacted us from pet****ine@s**.com on November, 18, 2019. Do you have any other email you might have contacted us from?

    0
    Comment actions Permalink
  • Avatar
    Karl Buckholtz

    have sent several messages to that skylum support link,so don't know why they never went through,or got answered

    0
    Comment actions Permalink
  • Avatar
    Katherine Nelson

    Hi Karl,

    Please try using a different browser and sending us an email at support@skylum.com.

    0
    Comment actions Permalink

Please sign in to leave a comment.