Templates & edit disappeared

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Emerson Santos

• April 18, 2021 07:22

I was wondering if anyone had any suggestions for this issue. 

While I was editing an image from lightroom cc to luminar ai, the templates & edit view/option on the right side of the screen disappeared. It would show up if I opened luminar ai separately but not when it is launched from lightroom cc. Ive reinstalled luminar ai a couple of times & the plugins to lightroom but it still didn't work.

On the sample picture, you can see that the template and/or edit view wont show on the right side of the screen, 

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  Kate Williams

  • April 18, 2021 08:16

  Hi Emerson,

  It looks like a known issue that will be fixed in the following update.

  Meanwhile, please, try the following:

  1. Close Luminarᴬᴵ and PS apps.
  2. Press the Windows logo key + R.
  3. Type %appdata%\Luminar AI
  4. Please rename the CommonSettingsPlugin.xml into CommonSettingsPlugin_old.xml.  See the screenshot: https://prnt.sc/10tgq4p 
  5. Copy the CommonSettings.xml file and rename this copied file to CommonSettingsPlugin.xml. See the screenshot: https://prnt.sc/10tgqi3
  6. Try to use Luminarᴬᴵ as a plugin now.

  Hope this helps. 

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  Brian Harvey

  • June 11, 2021 18:33

  OP - are you still having this issue?  I just started having this same issue.

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  Kirk Osborn

  • June 12, 2021 11:31

  Hi Brian Harvey,

  Could you please let us know if you tried the suggestion sent by my colleague above?

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