Dodge & Burn
AnsweredSince the last Luminar AI update, when ever I try to use Dodge & Burn it causes Luminar to crash.
Windows 10 version
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Official comment
Hi Daniel,
Could you please get in touch with our support team at https://skylum.com/support? Please provide our team with the error logs.
Here are the steps to perform:
- Reproduce the issue.
- Press the Windows logo key + R.
- Type eventvwr in the dialog box that opens and hit Enter on your keyboard.
- In the window that opens click the triangle next to Windows Logs on the left. A directory tree should open.
- Click Application in the directory tree.
- In the main part of the window find the two topmost entries marked with Error named Application Error and .NET Runtime.
- Hold CTRL and click your left mouse button on each entry to select them both.
- Right-click on any of the two selected entries and click Save Selected Events.
- Name the file, save it, and attach it to your support request.
Hope to hear from you soon!
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