Photolemur Crashes Catalina Update

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    Helga Hufflepuff

    Hello Adrienne,

    Sorry to hear about issues you encountered. Can we kindly ask you to try the following instruction:

    1. Launch Photolemur 3.
    2. In the top menu click Photolemur 3 > Install Plugins.
    3. Click Uninstall next to Photoshop.
    4. Reboot your Mac and launch Photolemur 3.
    5. Click Photolemur 3 > Install Plugins.
    6. Click Install next to Photoshop.

    You may be prompted to enter your Mac user password at some point, please do so.

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    Adrienne Collier

    Re-installed both Luminar and Photolemur, and got the same result.
    I have been "sitting on" my download of AI until you got the bokeh feature working. But that was no longer an option -- and very much to my relief, it works. Since, as I said, my Photoshop 2020 and Skylum plugins have gotten along seamlessly until I updated to Mac Catalina 10.15.7, I think we've uncovered the culprit.

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    Austin Miller

    Hello Adrienne.

    Please try reinstalling Photolemur. We recommend doing a full uninstall with AppCleaner. AppCleaner is a free app that automatically removes not only applications but also the related files, making 'clean' uninstall easy.

    As for Luminar, could you please specify what version you are using?

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    Adrienne Collier

    Didn't work. Could a Photoshop setting I might have activated be blocking it?
    My version of Luminar 4 is 4.3.3.

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    Angela Andrieux

    Hi Adrienne,

    Please reach out to us at www.skylum.com/support or email support@skylum.com so we can take a closer look at your particular case. Be sure to include a link to this thread in your message. Looking forward to hearing from you.

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