CR3 Support

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  • Official comment
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    Kirk Osborn

    Hi! We may add the support of CR3 format in the future, but for now, there is no ETA, since our tech teams are focused on developing Luminar.

    Please stay tuned and check for updates.

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    Andy Bell

    Sorry but that’s not a satisfactory answer. As a loyal supporter of Aurora, Luminar in all its forms, and Skylum software in general, I feel I have been fobbed off with noncommittal answers regarding CR3 files for over a year now in this forum

    While I recognise that new file formats won’t be implemented into Aurora within weeks of their release, to have to wait over a year, without any idea of timescale when it may happen is simply not good enough. 

    To answer with the flippant remark that your “tech teams are are focussed in developing Luminar” implies that any development of Aurora is probably never going to happen, and certainly not within the next few months.

    Time to look around for alternative rendering software I think, which is very sad as Aurora really is an excellent piece of software.

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    Hunter Smith

    I agree, I would honestly be more understanding if Luminar didn't already support it. Just seems a little silly one program has it and the other dosnt, especially when I bought the programs bundled together after I saw the generalized advertistatement that "RAW" format was supported... just not my raw I guess? It's a shame becuase I was really impressed with Auroras capabilities and I'm disappointed I can't use it to its full potential becuase of a simple file issue. I have the Canon M50 so my RAW format is locked to CR3. I thought CR3 was fairly common but apparently not. I was really exited to finally try some HDR type photos too.

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    Andy Bell

    Hunter, this is probably not the place for this but you can use Canon own photo professional software to merge your RAW brackets, then edit in Aurora. 

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    Hunter Smith

    Thank you Andy, I shall look into that. I appreciate your comments.

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    Ron Barnes

    I bought Luminar 3, and later, 4 on discounts. Rarely use them, as my main organizer/editor is ACDSee Ultimate 2021.    

    I'm just now playing around with Lum. 4... and Aurora HDR 2019..... they're capable, but they seem to be missing many of the convenience features of ACDSee's products. Granted, I've used them for 20 years, so am familiar with their inner workings...

     

    ACDSee is usually on the ball with new cameras....

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    Ron Barnes

    Well, at least Luminar 4 can view and edit the .cr3 files that my bitchin' R5 produces!!

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    Otto Schäfer

    Being new to Luminar and Aurora HDR, but the answer above is not acceptable.

    - cr3 is listed as file format when you want to open a picture
    - nowhere mentioned on te productpage that cr3 (or cr3 of a specific camera version) is not supported.

    Leaves a bad impression to somebody who just spent a lot of money. :(

     

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    Andy Bell

    I agree Otto, and has been said before if Lumiar AI can now open CR3 files, why can’t that be incorporated into Aurora. The annoying thing is the lack of information from Skylum.

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    Jon Bish

    Soooo instead of supporting ALL of your programs equally.... Y'all decide to abandon one for the other... If that's the case... Then y'all need to be more transparent in the description of this program, so people do not buy it expecting formats from 3yrs ago to be supported...

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    Andy Bell

    Well said Jon.. still we patiently wait .

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    Ron Barnes

    At least you can convert .cr3 files to tiff or jpeg and import them into Aurora.

     

    That said, most of my HDR images are shot in camera....If I don't like the jpeg that's produced, I will edit one of the 3 raw files. Just two days ago, I shot Puget Sound from a 2500' mt top, at midnight and sunrise. An in camera HDR needed a bit of post processing, but the Aurora HDR result, from the two best raw files, was noisy as all get out. Otherwise, it wasn't bad. I need to give it another chance, or at least redo the edit.

    I use ACDSee and have for some 15 years.  Rarely use Skylum. I have CC but seldom use it. Really need to delve into it, for some of the advanced shooting techniques it can process which are difficult in ACSee.. And, it accepts more plugins.

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    Linda Dunbrack

    Very disappointed in Aurora. I just bought Aurora HDR to use to for my Canon EOS M50 which produces RAW files in CR3 format. I was shocked to learn it didn't support the format. Ugh. Probably going to have to ask for my money back, as my next camera is likely to be an R5.

    It did ok with my JPEGs, but that isn't what I wanted.

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    Kate Williams

    Hi Linda, 

    While there's no exact ETA for .CR3 files support in Aurora, for now, you can work around this limitation by converting images into the .CR3 format via a free utility Adobe DNG Converter, which can be downloaded via one of the links below:

    For Mac OS:
    https://www.adobe.com/go/dng_converter_mac/ 

    For Windows:
    https://www.adobe.com/go/dng_converter_win/ 

    If that's not a viable solution for you, please don't hesitate to contact us at https://skylum.com/support 

    We'll assist you with getting the refund processed. 

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    Linda Dunbrack

    Hi Kate,

    1. That's a hacky workaround, and not one I want to live with long term.
    2. It's a damn nuisance, and one reason I bought the product Aurora is because it is easy to use (only as long as your camera uses a supported format.) Feels like deceptive advertising.
    3. I hate Adobe. One of the good reasons to buy your product (if it supported a CR3) was because it was NOT reliant on a subscription model like Adobe. I don't want to use their products.

     

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    Andy Bell

    Well said Linda. It’s so frustrating especially as the ability to open this format is already in Luminar and Luminar AI
    . Now I am being pushed to purchase Luminar Neo , I presume that will have the ability to open the format .
    How much work would it be to implement this in Aurora?

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    Member

    Add my voice to the disappointed crowd. Though I've got used to tools being slow to adopt to CR3, they pretty much all do. In fact I was excited to find Luminar 4 and AI (Bundle purchase) worked great with them.

    And then I tried Aurora HDR from the same Bundle and ... Nope. And merging them in DPP4? No, the whole reason that I installed Aurora is because the DPP version is not integrated enough and extremely limited.

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    Fish Chris

    I was so excited to get my Canon R5 (freaking most amazing camera I've ever owned) but never in a million years, did I think Aurora would not work with the files from it. This is a total bummer, as throughout the year, probably 40% of my photography (98% of my landscapes) are HDR's, of which Aurora has always done such an outstanding job. 

    I did go on and do the wonky workaround, converting my images to DNG first, then processing those for HDR in Aurora. It actually converted them pretty quickly, and using the DNG files instead, made some very nice, high IQ HDR shots in my initial tests. Guess this is what I have to do for now :( But if I were to find another HDR program, which could work directly with CR3 files, Id have to start using it instead. Bummer :(

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    Otto Schäfer

    Recommend to have a look at Photomatix Pro done by HDRSoft. Works perfect with CR3 files.

    You are right that Aurora did (!) a very good job so far. But since Skylum is not willing (only excuses so far) to support latest versions of RAW files, it is  for me the reason to move away from Skylum and its software completely.

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    Ron Barnes

    Great camera, eh Fish Chris? I've had one since 10-20.   As I've posted above, I convert to .tiff files for Aur HDR.... I might try .dng.....

    Try the camera's HDR feature. It works swimmingly and if not good enough, you have the 3 raw files to convert and use in Aur HDR...sometimes, it's not much better, I've found. (I've used HDR mode in all my SLR's that have it... 5D III and IV and 7D II.....the R5's is even better, due to the 12 fps! and likely even better in camera processing.

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