Luminar AI 1.2.0 crashes after first adjustment with no warning or errors
AnsweredTitle pretty much sums it up. This started happening after the update to 1.2.0 worked fine before.
If I load a picture and then make any slider adjustment, program just exits back to desktop. No warning, no error message.
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Official comment
Please try reinstalling the app in the following way:
- Go to “Apps and Features” by right click on the Start button;
- Find Luminar there and click [Uninstall] (you can also uninstall from the Control Panel);
- Type %appdata% in Search (folder Roaming should open);
- Find the folder “LuminarAI” and delete it (it deletes your license for Luminarᴬᴵ too. Please, note that your Custom and downloaded Looks/templates will be removed, so make sure to save them somewhere);
- Go to Pictures and rename the folder called Luminar AI Catalog (if you have your Catalog anywhere else, find it and rename it).
- Install the app once again and launch it: http://skylum.com/download/luminar-ai-download
- Choose to Create a New Catalog and add a small folder with images or a single image for editing.
Comment actions -
Since Luminar 1.2 ugrade, my Luminar AI open correctly on the desktop showing the last edited image and without doing any modification, Luminar disappear immediately without notice or error. I can reopen immediately it take a bit longer and, same thing, Luminar fly out in 5 sec.
I tried all councils a few times, deinstall, turn back to 1st edition, Ccleaner registry cleaning, change name of image file, etc.
Only problem I see is : I upgraded my videocard to Radeon RX550 and 4K resolution. Is there a limit for the destop?. Luminar 3 works very well from the same SSD, looks included...Waiting for your help !
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