Luminar AI metadata lost after exporting as tiff file

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Rob Willems

• February 21, 2021 20:54

When, after editing a photo in Luminar AI vs 1.01, I export my edits as tiff file metadata, EXIF data are lost. This is not the case when I export the photo as jpeg. I use a mac with macOS Big Sur vs 11.2.1. Previously, this was not the case.

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  Anastasia Davis

  • February 22, 2021 09:13

  Hi Rob! Could you specify if you tried to export the photo to another location? 

  Please reach our support team and we will investigate the case: https://skylum.com/support

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  Rob Willems

  • February 22, 2021 18:56

  Hi Anastasia, thank you for your reply. Yes, I tried to export the photo at tiff to another directory on my internal SSD. I will reach out to the support team.

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  Scott Greiff

  • March 28, 2021 19:35

  I also noticed this exporting to Photos app. Photos retains the camera and lens information, but not the actual shooting / exposure information.
  
  As an add-on request, I would like the ability to choose how the export takes place, in terms of tile type. 

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  Katherine Nelson

  • March 29, 2021 07:47

  Hi Scott Greiff! Please also reach our support team so we could take a closer look at the issue you have encountered: https://skylum.com/support

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  Mladen Erak

  • July 23, 2021 18:17

  Has this ever been looked at? I am seeing the same thing

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  Agatha Winter

  • July 24, 2021 07:33

  Hi Mladen Erak - Please also reach out to our support team so they could take a closer look at your particular case: https://skylum.com/support. Thanks in advance! 

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  Mladen Erak

  • July 24, 2021 09:39

  After some troubleshooting I see other software on my machine is having the exact same problem, even Apple's own Photos.app

  It seems like it is a bug in a couple of macOS versions. Specifically the macOS built-in TIFF codec. I am on Big Sur 11.4

  I just updated to 11.5 and now the issue is resolved.

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  Agatha Winter

  • July 24, 2021 14:10

  Hi Merak75 - Glad to hear that! Appreciate your sharing with us your solution. 

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  Cathy Greene

  • July 24, 2021 19:54

  I was going to reiterate Merak75’s comment. At least at this point my issues seem to be related to the latest MacOS update rather than Luminar AI. 

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