Hello, I contacted the customer support about it last evening but no response from them so posting it here.
My PC is an i7 quad core with 8GB RAM and an Nvidia graphics card running Win 10 home.
Aurora hdr works fine when processing raw images from Canon CR2 (18MP). No issues with exporting - even though it was a bit slow (from 30-40 secs per export).
However, yesterday I tried processing a raw image from an ARW image (from Sony A7rii, 42MP) which is a much bigger file. I was able to process the image but Aurora seemed to freeze when exporting to JPEG. I tried it about 5 times, a couple of times the software recovered and I found the exported image in the output folder but other times it just crashed. Each attempt at exporting took between 5 to 10 minutes. Basically the software was unusable with the ARW files.
I did wonder if my machine needed more RAM but I have seen similar issues reported by community members who have much higher amounts of RAM in their systems.
Would love to see this rectified, I have only used Aurora briefly but already gotten used to it. Great piece of software but shame about these issues.
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