No response when i click on the program icon

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    Angela Andrieux

    Hi Mike,

    It may be that your computer doesn't have the necessary specifications to run our software. Luminar AI requires at least 8GB of ram, but we recommend 16+ for the best performance. You can review the full list of system specifications here: https://manual.skylum.com/ai/en/topic/technical-requirements

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    Mike Samir

    But if my ram is not big enough to run it, won't there be any message showing why prog will not open? I mean i get literally nothing when i click on the icon
    After checking the link you sent, does it mean no way for laptops with less than 8G ram to run this prog?

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    Angela Andrieux

    Hi Mike,

    Our techs would need to take a closer look at your particular system specs to know for sure why it won't open. Some users have been able to run our software with less RAM than we list on our specifications, but we cannot guarantee smooth operation. If you'd like for us to look further into the issue, please contact us at www.skylum.com/support and we'll be happy to help.

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