The Looks which worked in Luminar 3 not working in Luminar 4
Answered
Hello all
I purchased Luminar 4 fresh. Not as an upgrade to Luminar 3. In Luminar 3 I have these:
1) Dramatic Landscapes by Max rive
2) Ultra Violet Preset Pack
3) Analog Film Looks
These are still working fine in Luminar 3 but the same are not working in Luminar 4 even after I installed these Looks properly. In the Looks dialog box, I am seeing all these three but with a "X" at top left corner. And they don't open up when I click on any one of them. The other Looks that came with Luminar 4 as built-in, do work. Please help me to solve my problem.
Best regards
PRSS
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Hi there,
Once you install Luminar 4 on a computer that previously had Luminar 3 installed on it, your Luminar 3 looks should have migrated to Luminar 4 automatically. Did you previously install Luminar 3 on the same computer?
I checked 3 mentioned packs and only Ultra Violet Presets are not compatible with Luminar 4. The other 2 should work. Can you please reach us via https://skylum.com/support? We will make sure to send you the links to versions, which should work in Luminar 4.
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Hello Helga,
Thank you very much for your quick response. I very much appreciate your prompt and timely help.
I have the installation files of all the 3. Tried re-installing them again. And all the 3 are working now ! Even though there are still the "x" mark on the top left corner of each palette in the Looks dialog, they are working fine. I.m just wondering why those "x" marks are displayed in all these. Since they are working now, should I just ignore them. OR should I still reach you at skylum support?
Thanking you once again, Best regards, PRSS
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Glad to hear it works :)
Those X marks allow you to remove your imported look pack from looks panel.
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