AI crashes hard and is not recoverable. Submitted crash report. The email that came back to me states "our response may currently take up to several days." This is for software that does not work? There is no escalation function to use to contact level 2 or above support and no phone number to contact. This is really unacceptable.
I see now that there are a lot of complaints along this same line. Are you a reputable software company or not? How do I get my money back?
Your address is listed as New York. Is this the State we file claims with?
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