Luminar Ai Nothing is working for me.

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    Kate Williams

    Hi Daniel, 

    Could you please provide us with the screenshots illustrating this issue? 

    What camera was your RAW file taken with? Please ensure that your camera is supported: https://media.macphun.com/uploads/uploads/luminar/Luminar_AI_Supported_Cameras.pdf 

    Does your image have a warning triangle in the top right corner? If so, switch to the Catalog tab > right-click the folder that contains this image  > Locate Folder > find this folder on your drive and select it. 

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    A. J. Daitch

    Yes. Same problem, but warning symbol is in upper left corner of frame. Procedure by Kate does no good.

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    Richard Harrington

    The exclamation symbol means that you relocated your photos and Luminar doesn't know where they are.  Maybe you unplugged a memory card or external drive.

    https://manual.skylum.com/ai/en/topic/reconnecting-lost-edits

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    Stephan Hartz

    Same problem here on Windows 10. Luminar AI works fine for jpg but not for RAW (Samsung NX1/NX500 raw). If I select RAW file everything is greyed out. Samsung Raw is supported as per the camera list linked above. 

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    Chris Colon

    NOTHING IS WORKING DOES NOT GET OFF THE WELCOME SCREEN.  Everything is greyed out.

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