I am not able to buy Luminar 4 with PayPal or Visa card

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Pedro Nunes

• December 28, 2020 22:58

Dear Sirs,

I just downloaded Luminar 4 and it works fine.

I would like to buy it and I tried to do it on your website buy with PayPal which gave an error in your system and then I tried to use the Visa card (two different ones, both working well) and the message on your website was that I had no funds ...

Will you please help me to get to the end?

Best regards,

Pedro Nunes

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• 

  Alina Skylum

  • December 29, 2020 10:08

  Hi Pedro! Please try an alternative web-browser. If the issue remains, please reach our support team here: https://skylum.com/support

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  Pedro Nunes

  • December 29, 2020 19:11

  Thank you Alina.

  None of the other browsers worked but I tried a "small" Visa card I had and it finally get through... I got it now! Thanks again, have a nice 2021!

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  Alina Skylum

  • December 30, 2020 09:28

  I'm glad to hear everything is fine now!

  Happy New Year :)

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