Menus and keyboard shortcuts dont't work . . .

. . . and that's not the worst problem. Used as a plugin from the latest PS CC, besides being slow to launch on a fast processor from a fast M2 drive, Luminar AI at times fails to render. When it shows the rendering box it may or may not shut itself down and render back to PS. If I manually close the program, and that can only be done by right clicking on the LumAI icon on the taskbar, the image may or may not render back to PS. No problems with Luminar 4. I "upgraded" because I like and use Luminar 4 quite a bit but besides these ridiculous technical failures I don't see anything in AI, at least anything that works in AI, that is more than a UI change from Luminar 4. Uninstall/reinstall: no change. Posting here because no response from support.

Official comment

Helga Rowles

December 19, 2020 17:25

Hi Alan,
Our support team usually replies within 24 hours, but we're currently receiving quite a number of requests so it may take a bit longer than usual for our team to get back to you. I hope for your understanding and thank you for your patience.

Menus and keyboard shortcuts dont't work . . .

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