L'application ne se lance pas:!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Alina Skylum

    Pierre, 

    We moderate this forum and will delete all the duplicate posts you create. Please stop creating duplicate posts here, this forum is the place to get help and ask questions. 

    Also, we've already issued you a full refund for your purchase. 

    Please let me know if there is anything else we can do for you (in the comments under this post).

    Thank you for understanding. 

     

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  • Avatar
    Alina Skylum

    Hi Pierre,

    Sorry to hear you've faced this issue.We've located your email with a refund request and our French speaking support agent will proceed with it asap. Thanks for your patience!

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    Pierre Lebel

    And what is the real problem ? !!!!!!!!

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    Alina Skylum

    Hi Pierre,

    If you'd like we could investigate it further for you. There could several things that prevent you from launching LuminarAI properly on your PC, e.g. hardware specs, system files, etc.. Would you like our techs to get in touch with you via email to have a deeper look into your case?

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    Pierre Lebel

    Yes !

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    Alina Skylum

    Good, our support agent will get back to you asap. Thanks for your patience!

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