luminars shuts down pc while using templates several times

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    Alina Skylum

    Hi Robert,

    That's indeed strange.

    Let's try reinstalling LuminarAI . Please follow the steps below:

    Uninstall Luminar.

    How to uninstall an app on Windows 10 (click this text to open link).

    Clear your registry:

    • Visit https://www.ccleaner.com/ccleaner/download?pc
    • Scroll down to the bottom of the table and click Download from CCleaner.com in the first column.
    • Once the download has finished, launch the file and install CCleaner on your computer.
    • Launch CCleaner.
    • Click Registry on the left.
    • Click Scan for Issues in the lower left. Wait for the scan to finish.
    • After the scan has finished, click Fix Selected Issues in the lower right.
    • Close CCleaner.

    Reboot your PC.

    Download the latest version of LuminarAI from here: 

    https://downloads.skylum.com/luminarai/installer/win/LuminarAISetup.exe 

    Once the installer has finished downloading, locate it in your Downloads folder (or wherever you chose to save it), right-click the file, and click Run As Administrator. A prompt might appear asking you whether you wish to confirm your action, click Yes and wait for the installer to load. Then, follow the instructions on the screen.
     

    I really hope this helps. Let us know how it goes.

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    Robert A. F. van de Voort

    Dear Alina, thank you - So far your instructions work ok, have had yet no more problems, but it loads so slowly as a plug in....

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