Luminar Al ..... very strange

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5 comments

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    Austin Miller

    Hello Jurgen. Please reach us via skylum.com/support so we can review your refund request.

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    Kaspars Siliņš

    I am very disappointed, this was the first and last program I bought from this developer. Slow as hell, exporting very big jpegs with poor quality. More like for kids not professionals, back to LR!

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    Margaret Bright

    Hi Kaspars,

    I am sorry to hear that we've made you feel disappointed. If you'd like to apply for a refund as well, please get in touch with our support team. We'd also be happy to hear more about your experience with the app and the issues you've encountered as it can show us what we can improve in the future. So I would like to kindly ask you to tell our support team about your experience.

    You can get in touch with them at https://skylum.com/support

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    Bob Whitt

    I need to know how to install this program on my computer. Activation does not show when I follow your instruvtion. 

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    Elena Blum

    Hi Bob,

    You can activate LuminarAI by logging into your Skylum account directly from LuminarAI

    Please follow these instructions to activate LuminarAI:

    1. Download and install LuminarAI.
    2. Open LuminarAI. You will see a window that prompts you to log in to your Skylum Account. See the screenshot: http://prntscr.com/vzpp8y
    3. If you already have a Skylum Account, sign in with your email and password or a linked third-party account: Facebook, Google, Apple, or Microsoft.
    4. If you don’t have a Skylum Account, click Register and create one using the same email address you used to buy LuminarAI.
    5. Congratulations! You’ve activated LuminarAI.

    In case there is still an issue, please contact our support team and we will do our best to assist you https://skylum.com/support

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