Captivating Cityscapes by Albert Dros don't work in Luminar AI?

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    Roy Blackwell

    Geo Kaz: Click on Templates, then the star icon:

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    Geo Kaz

    ok... thank you ... solved...

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    Lawrence Howard

    I have the same issue. I click on Purchased and nothing is visible. Every purchase was done through FastSpring.

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    Roy Blackwell

    @Lawrence Howard: Luminar templates (.ltc files) that your purchased and installed are here:

    Luminar 4 looks that were migrated on install of Luminar AI are here:

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    Lawrence Howard

    Roy,

    I found the legacy presets. But the presets I purchased through FastSpring are not visible. I am online now reviewing my preset orders through Luminar FastSpring. How can I import this information into my Purchased category?

     

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    Agatha Winter

    Hi Lawrence,

    Here's a quick guide on how to install Template Collections in LuminarAI

    Template Collections for LuminarAI have an .ltc extension. Installing a Template Collection is simple. 

    • Launch LuminarAI.

    • In the top bar menu, click LuminarAI> File > Add LuminarAI Template Collection.

    • In the window that opens, navigate to the folder where the downloaded Template Collection file (.ltc) is located and select it. 

    • Done! The new templates will appear in the Templates tab > My collection (a star icon) > Purchased.  
      See the screenshot: http://prntscr.com/vvo06n 

    Here's also a video that can guide you: https://www.loom.com/share/c84812453c5045c59bde91a680158aa6

     

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    Lawrence Howard

    Agatha,

    I downloaded files again and the only files available are "Mplumpack" files. There are no (.ltc) files at all...

     

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    Lawrence Howard

    Agatha,

    I purchased "Captivating CityScapes" this morning, extracted the file, and the "(.ltc)" is included in this file. How can I get the (.ltc) files for the other presents I purchased?

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    Agatha Winter

    Lawrence,

    I'm sorry for the inconvenience. Please, reach out to our support team via https://skylum.com/support and they will provide you with links that are required.

    Thanks

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