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5 comments

  • Official comment
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    Helga Rowles

    Hi Francesco!

    I'm terribly sorry to hear about this.

    Would you mind reaching us at skylum.com/support so we can look into this asap?

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    David Moss

    I can't believe this is beginning to happen already. And with a new product, too.

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    Francesco Pessolano

    And how since there I am redirected to the forum?

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    Sanjib Chanda

    My windows 10 Computer too suffered Blue Screen of Death. I had to choose the recover to last good state to operate my PC. Windows automatically uninstalled Luminar AI during the recovery.

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    Nigel Moore

    Yes, started happening to me. Just doing a bit of erasing and - gone!!! tried to restart and continue but crashed straight away 

    Re booted my (brand new high spec) desktop and it did it again. Next move was to try uninstalling and reinstalling but tried "Repair" option and it has been fine ever since. Fingsrs crossed, but there must be a glitch in the software somewhere which should be addressed

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