Hi there I just bought Luminar 4 and just need to know the following please
Answered
I piurchased this wonderful looking plugin in haste but need to know does the plugin have to be renewed with a fresh payment after 12 months to get it working again? Or is it a one off payment like the team at Serif have for their Affinity product and the item is yours for good? Thankyou in advance
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Hi Stephen,
Our software is a single purchase and updates for the lifecycle of the application are free. However, we do release new paid software and paid major version upgrades typically every 12-24 months. Our latest application, Luminar AI will be released on December 15 and is available for preorder right now.
Upgrades and new application purchases are never required. The software you purchase from us will continue to work indefinitely as long as your computer meets the necessary specifications.
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Many thanks for the reply Angela :) This has put my mind at rest
Just 2 other points, will Luminar ever be suitable to use with the brilliant Affinity?And I am completely stuck to try get it working with Elements 2020, I've been following the guidelines from many of what you guys have been saying but nothing. It appears that many people have had problems too with getting it to work with Elements :(
Thanks again anyway for replying earlier -
Hi Stephen,
There are no immediate plans on adding official integration with Affinity, however, I'll share your suggestion with our product team for them to consider it for the future.
Speaking of PS Elements, please, get in touch with our support team via https://skylum.com/support and they'll help you make the plugin up and running.
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