Can't install creative kit

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Member

• November 25, 2020 22:08

I can't install creative kit any longer, the installer error's out every time I try. It stinks that it isn't supported anymore... is there anything that can be done? I'm on Big Sur now.

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  Angela Andrieux

  • November 26, 2020 01:49

  Hi,

  Unfortunately, Creative Kit are legacy applications and will not be updated for macOS Big Sur support.

  The good news is that our newer software, Luminar 4 and soon, Luminar AI have much of the technology and functionality of the Creative Kit and both are compatible with Big Sur. We hope you'll check them out!

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  Jürgen Borchardt

  • December 12, 2020 20:44

  I have the same problem as described above, but on the operating system Catalina Vers. 10.15.7

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  Angela Andrieux

  • January 04, 2021 23:55

  Hi Jürgen Borchardt,

  Please try re-downloading the installer from the My Software section of your Skylum account. If that doesn't work, please reach out to us at www.skylum.com/support so we can take a closer look. Please also note that since Creative Kit is one of our legacy applications, the solutions we have may be limited.

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  Eric Seaborg

  • January 05, 2021 20:22

  Nothing works from Skylum unfortunately on Big Sur. My Creative Kit no longer is useful (sound of money flushing down the drain) and when I order Luminar AI for my IMAC 2019 it crashed upon opening despite exceeding the technology limits. Awaiting a refund (fingers-crossed) on that one. Sad!

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  adrian jones

  • January 24, 2021 04:29

  I just found this post after trying to use tonality in batch mode and then to re-install Creative Kit. I think that I've spent my last money on Skylum software. I have Luminar AI and it's buggy as hell.  The AI is slightly better than Luminar 4. Luminar Flex was a waste of time.
  
  Also, all of those features don't seem to include the presets that I need and paid for that are in tonality. 

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  Member

  • January 24, 2021 04:40
  • Edited

  I think the frustrating thing is... this is software I purchased in 2017. It's not from 1995. I'm not asking for feature updates, just that the software continue to work the way it did when I purchased it.

  If I can't rely on software from Skylum to continue to work for many years, why do I need them? I may as well pay for an Adobe creative kit membership and use lightroom. Lightroom is superior in my opinion anyway, but I hate the subscription model, however having to plunk down hundreds for new software every few years is unreasonable.

  Once again, I don't expect new updates, I just expect it to WORK. I definitely won't buy or recommend anything from Skylum. It just feels like a rip off.

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  adrian jones

  • January 24, 2021 04:42

  It really does feel like a rip off. 

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