my Luminar 4 observations

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Filip Zamec

• December 01, 2020 11:36

Hi, I'm using Luminar 4 latest version (Windows) for some time now and I'm really satisfied with the product, but I've got some issues.

I've got Intel core i5, 16GB RAM and I have crashes and non-responding GUI editing even single RAW image.

Crashes are mainly due to memory limit. I can see memory goes up and then crash :)

But non-responding GUI is also problem. I've got mainly:

- when creating new adjustment layer, the layer is created, but doesn't appear among other layers. If I switch to other image and then return back, the layer is there.

- I understand, that some adjustments to the image are pretty heavy, so I need to wait to image appear correctly, but I would appreciate, if GUI was responsive and not blocked at the time od procesing the image :)

- sometimes 'Save New Look' button doesn't work. I need to restart app.

- sometimes when I create some adjustments to the image and I switch to another image and go back, then all filters appear like doubled. E.g. if I changed exposition +1, then when I switch back, the image is exposed +2. Restart helps.

- sometimes applying my LUT doesn't work and even restart will not help. I need to manually change everything.

I've got some more bugs, but these are most common and I think you are mostly aware of them. I hope for a fix some day :)

Thanks for the great product.

Regards Filip

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  Matt Orth

  • December 01, 2020 12:10

  Luminar 4 is a dead end product.  With the release of Luminar AI, Skylum has said they will support L4 with operational updates for a year, after which it will be abandoned.  They are not adding any new features or functionality to Luminar 4.  There’s really no point in giving them Luminar 4 feedback.  Don’t hope for a fix any day, I’m afraid. 

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  Helga Egilsdottir

  • December 01, 2020 15:56

  Hello Filip Zamec,

  Thank you very much for sharing the detailed report on issues you encountered. 

  Maybe there is something we can do about them. Would you mind contacting us via https://skylum.com/support? Will take a closer look at each issue separately and see how we can improve. Look forward to hearing from you.

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