Luminar 4 uses 12 GB RAM - Computer lagging

Hello,

Luminar 4 worked fine for me the whole time until I started editing a normal picture made with my camera which I already used before with Luminar.

Since I started editing this picture, everytime I start Luminar 4 and try to edit the picture, Luminar uses an incredible amount of RAM.

I have 16GB of RAM and Luminar uses up to 12GB!! while starting, so i get a RAM usage of 100 percent.

My Luminar starts lagging extremely and it is really hard to close Luminar because of the lags. Even If I wait like 10 minutes, it wouldn't load the picture.

After a time it the Task Manager says that Luminar only uses like 200 MB of RAM but the RAM usage is still at 100% and it can't be the fault of another program.

What can I do?

Elena Blum

November 18, 2020 16:34

Hi Elija,

Could you please let us know the following:

How many images are there in your Library? Please send us the screenshot of your Catalog file structure as in the example: http://prntscr.com/uis6gs
Where are they located (on an internal or external drive)?
Your hardware configuration:

Press the Windows logo key + R.
Type msinfo32 in the dialog box that opens and hit Enter on your keyboard.
In the window that opens, make sure you have System Summary highlighted on the left.
Click File > Export.
Type the name of the file (you can choose any you like), save it somewhere where you can easily find it and attach this text file to email at https://skylum.com/support

N.B. The links are clickable and show the screenshots that can guide you, if necessary.

Here is the video tutorial on how to retrieve your system info: https://www.loom.com/share/97aff7951ee3412daa020f1d88eb36e8

Luminar 4 uses 12 GB RAM - Computer lagging

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