Luminar 4.3 compapability with macOS Big Sur
AnsweredWith MacOS Big Sur being released today, is Luminar 4.3 compatible with Big Sur, there were some comments about issues exporting images after editing (Luminar would always crash) running with a public beta from several months ago, but I can't find anything more recent about compatibility. Just looking for some reassurance before I upgrade my MacOS?
Anyone running Luminar 4.3 successfully with the latest public beta of Big Sur?
Thanks
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Jaden Paber Hi! The compatibility update will be released within a week.
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Forget about Luminar, as usual they seem to have no interest to deliver updates on time! Since a few months there are problems and no reaction at all from Skylum. My Adobe products work all properly on Big Sur. Sadly it's not the first time that Skylum takes too much time to bring updates. For me it's time to say goodbye and get back to the a much more stable product.
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Hi Chris! Please note that MacOS Big Sur was released on 12.11.2020. Today is 15.11.2020 (and it is Sunday). Thus, we had only one working day to release the compatibility update. We want to test the update thoroughly to deliver to you. It will be out at the beginning of the week (maximum at the end of the week).
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That is a joke Anastasia? Everyone else had their ready to go. Affinity released their Affinity Photo update for Big Sur and it’s state of the art - they have provided updates for years for no extra cost and alway deliver above expectation - now look at Luminar 4 - I realise you are a pr type and not a software engineer but even you must cringe at the Q&A you are using.
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Hi Anastiasia,
You know that you get developer betas? Or even the public betas ... These where released several months ago. I think that's time enough to fix the issues.
Other companies like Affinity Photo, Pixelmator, On1, ... they got the release on time.
I appreciate honesty, please don't tell us that you got the update on 12.11 and you where surprised that it didn't worked anymore.
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I think they were too busy putting a polish on Luminar AI and as a legacy products it’s very much on the back-burner. My surprise is they don’t seem to have realised the backlash - they will when they see how few of the suckers, sorry customers, have purchased the new annual version, sorry entirely new, annual edition.
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I'm lazy with software and need a push to change my workflow. Apple eventually pushed me away from Aperture, and I chose Luminar over Photo. But I also use Affinity Photo... I think this might be my push to read the WorkBook that's sat on my shelf. I'm paid in for AI, but maybe it and Luminar 4 will be secondary apps rather than core workflow for me now. Shame. In truth Luminar, Luminar 3, Luminar 4, they've all worked well for me. But dumping me into an environment where I can't easily work at all is fairly unforgettable. Unforgivable? We'll see.
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I thought much the same years ago and I have supported them through that time ..... sadly the last couple of years have been "Groundhog" days and they just don't seem to learn from it (or simply not interested as they have moved on to the next project?)
Last year customers appear to be of no interest. There are plenty of options out there and I certainly won't be sponsoring Luminar AI development in an unseen product when Skylum doesn't even bother to test last year on OSX11 betas ....
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Could I also ask please please please can you update Luminar 4 to read EOS R5 cr3 files , I bought the camera four months ago and I’m still waiting to be able to import images into Luminar . Surely it doesn’t take four months to send out an update for CR3 . And no I will not convert to DNG files I should be able to import to Luminar without using another companies software , it’s a complete disgrace. G
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I just realised all SkyLum software stopped working. SkyLum has had MONTHS to get their software updated but did not do anything?!
My Luminar 4 and Aurora HDR 2018 don't work anymore and I also have placed pre orders for Luminar AI but very worried now if anything will ever work again!
Very very disappointed!
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Sigh - every year it's the same. :(
Every OTHER software producer updated, tested, and released their updates for the new MacOS version months ago based on Apple's developer and beta version. Meanwhile SKYLUM have been twiddling their thumbs and get caught out.
Unless you sort out your development practices and improve customer service, don't expect me to be upgrading to Luminar AI. If Affinity release a Lightroom competitor or catalog plugin for Affinity Photo then your business model is toast.
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