Aurora HDR now supports macOS Big Sur

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25 comments

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    David Harrington

    Since I upgraded to big sur i am having issues.  Can't export and the editing tools are not available.  I have added the patch.

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    Angela Andrieux

    Hi David,

    Please reach out to us at www.skylum.com/support so we can investigate your particular case.

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    Phil Mercier

    Thats great , does that include Aurora HDR 2018?

    Thanks.

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    Angela Andrieux

    Hi Phil,

    Unfortunately, no. The Big Sur update only applies to Aurora HDR 2019 (i.e. Aurora HDR, as we removed the year from the name several months ago)

    Aurora HDR 2018 and earlier versions will not be updated for Big Sur support..

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    John Cooklis

    So for the next macOS release, we can probably expect support for Aurora HDR (2019) to be dropped.

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    Phil Mercier

    Well that is disappointing . Do I have to buy a new version everytime the OS updates?

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    Margaret Bright

    Hi guys,

    Please note that we usually provide free updates for our apps within a couple of years after the release. And since its release, Aurora HDR (2019) has received compatibility updates for macOS Catalina and Big Sur. 

    We do ship new products / versions every 12-24 months. And in time, older versions (like Aurora HDR 2018) become legacy apps and do not receive any further updates.

    But whether to upgrade to the newer versions is always up to you. We do offer perpetual licenses, that is, the version you've purchased can be used for however much time you want, as long as your computer meets the technical requirements.

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    Krastyo Boychev

    Is the apple store version upgraded as well. I can't see the update if there is any.

    Thanks

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    Angela Andrieux

    Hi Krastyo,

    The App Store version of Aurora HDR has not yet been updated and we don't have an ETA at this time. However, if you reach out to us at www.skylum.com/support with your App Store proof of purchase we can set you up with a license and download link for our webstore version that has been updated for Big Sur support.

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    Krastyo Boychev

    Hi Angela!
    I did send the proof of purchase a few weeks ago and yesterday I did one more time. What is the standart time for reaction?

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    Elena Blum

    Hi Krastyo,

    Thanks for your patience! We have sent you a reply an hour ago.

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    Krastyo Boychev

    Hi, Elena! I’ve executed your instructions.
    Kind regards

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    Bjœrn

    This is a shame. Here's my 2cents from someone who has been using your products from the very start: Now that I use Luminar, I rarely use AuroraHDR because I've found that I can achieve the same look on 90% of my photos with just one exposure using Luminar. However, sometimes I still like to use AuroraHDR for specific shots. I use it too rarely to buy the 2019 update though. I am kind of bummed that you don't support the 2018 version on Big Sur. 59Euros is a big price to pay just for a system update!

    Possible solutions? How about in the future you think up a version of your awesome photo software that includes the functionality of both AuroraHDR and LuminarAI? I would be totally be fine with dishing out some extra coin to get the HDR functionality in Luminar. I would love to have an all in one solution which I can call the home of my photo editing. Another sidenote: I've been using Photoshop to clean up shots I did with dirty lenses by using the content aware fill. I would love to see something like content aware fill in LuminarAI.

    Please merge your awesome tools into one software and give users which have supported you from day one a good deal on it. Since day one, I've converted 90% of my friends and colleagues to use Luminar instead of Lightroom or Photoshop, because they were always asking me how I achieved these awesome color gradings. You have done a great job listening to the community so far. Please keep it up!

    Last but not least: Please include a focus stacking feature for us macro lovers! I would love to get rid of those tools I only use for one purpose and do it all in Luminar!

    Cheers & stay awesome!

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    Angela Andrieux

    Hi Bjœrn,

    I can understand your frustration and appreciate your feedback. For now, you can use the following workaround to export photos from Aurora HDR 2018: click on the 'Export' button, select 'Open in Photos' option, and export an edited photo that way.

    With regard to content aware fill, Luminar AI (and also Luminar 4) use content aware technology in the Erase tool.

    As for your other requests, I'm happy to share them with our team for consideration.

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    Didier Gaultier

    I have bought Aurora HDR 2019 on the App Store. How can I get the fix ?

    Many thanks

     

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    Elena Blum

    Hi Didier Gaultier,

    Please simply send us a purchase confirmation at https://skylum.com/support and we'll be happy to help.

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    Anthony Hankins

    The most recent Mac App Store version is 1.0.1 updated "1 year ago". I recently contacted support to switch my license to the website version and after installing, it is also listed as version 1.0.1.

    Can you confirm what is the latest version with official Big Sur support? This announcement/thread was created just 2 months ago so there surely should be a version higher than 1.0.1 available.

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    Member

    Hehh.. Intresting lisensing / product life cycle you have there! 

    New OS version. BOOOFF! You lost your software. Way to go guys.

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    Mark Rosher

    Oh. Another Skylum software that has been retired two years in. The other day I unhappily discovered FX Photo Studio had stopped exporting, and now Aurora 2018. Well, I'm afraid I can't afford to keep up with you. Luminar AI will be the last purchase I make here, and even that lacks essential things like gradient filters and layers. Affinity instantly updated their software to Big Sur, and they're a lot easier to deal with.

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    Stéphane Agostini

    Impossible to export with BigSur (both with Aurora HDR 2019 and Luminar). I try to receive the patch, but Skylum never answer my messages

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    Helena Carter

    Hi

    I've just checled and sew that we never got any email from ste*****.ag*******@gmail.com. Could you please reach us out via https://skylum.com/support and we'll be happy to help.

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    Member

    Guys please do something about it. It does not work. I don't find it serious stating that you have fixed the problem with export if it does not work....

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    Stéphane Agostini

    On my side, it works perfectly with the link sent by the Skylum team

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    Helga Hufflepuff

    Member,

    I checked our inbox and looks like our team has already provided you with the instructions. Hope they work for you.

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    Member

    Unfortunately I have not received any instructions yet. I've checked in spam inbox too

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