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Patten Williams

• November 02, 2020 15:59

I purchased lunimar 4 today, it didn't show up as a download and I now have learned to the company doesn't offer telephone support.  I want to cancel my purchase But I can't find a telephone number for these people.  Anybody know how to reach a live person?

 

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  Elena Blum

  • November 02, 2020 16:55

  Hi Patten Williams ,

  Unfortunately, we aren't able to offer phone support.
  
  The good news is we do a great job with email support and we'll be glad to help you!

  Please contact our support team https://skylum.com/support.

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  Lenore Denbin

  • November 02, 2020 22:55

  i would get your $$$ back fast! i've had nothing but trouble with luminar since 2018 and i barely even use it anymore but it's still here. yesterday, it hijacked images i was loading from a camera card to external hard drive, and now they've disappeared. if i were more tech savvy i'd get lightroom but it's too complicated for me.  i was really hopeful about luminar but WAY too many stumbling blocks to recommend to anyone. 

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  Helga Rowles

  • November 03, 2020 08:16

  Hi Lenore, thanks for submitting a support request. One of our support agents will get back to you as soon as possible.

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