looks change back

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    Helga Egilsdottir

    Hello Lenny Verkhovsky,

    Usually when switching to other images, Luminar 4 on MacOS stays in Favorite looks tab.

    Could you please kindly make a screen recording of steps you do, so we can reproduce the issue?

    You can use Monosnap to record your screen: https://monosnap.com/welcome

    Here's how you can send us the file with the recording:

    1. Visit https://wetransfer.com/
    2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
    3. Click Add your files.
    4. Select the file(s) on your computer.
    5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
    6. In Send As select Link.
    7. Click Transfer.
    8. After the files have finished uploading, click Copy Link and paste it into your support request here:https://skylum.com/support.
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    Lenny Verkhovsky

    video capture screen attached https://we.tl/t-HU8u5IWsTl

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    Anastasia Davis

    Hi Lenny! Thanks for the screen recording.

    It seems you opened those images before and got into a specific set/panel of Looks. That is why the Looks change from your Favourites. 

    If you open an image you have never opened before (and chose the Looks pack), your Favourites panel would remain there.

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    Lenny Verkhovsky

    You mean a correct workflow is

    * Open you favorites

    * Create new catalogue

    * Import images

    So now I need to start my work from the start to get this functionality?

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    Anastasia Davis

    Lenny Verkhovsky What I meant is that the Looks panel remains the same on the photo when you switch to another photo. As soon as you get back to the initial photo the Looks panel will be the same as you left it before.

    Could you switch to any other photo that was not edited in Luminar yet (it was added to Luminar bit not edited yet)?

    Looking forward to your reply.

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