Opening "Belichtungsreihe" creates Error Message -> Incorrect Image Size

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    Elena Blum

    Hi Andreas,

    Please send us the images you're working with.

    Here's how you can send us the files:

    1. Visit https://wetransfer.com/
    2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
    3. Click Add your files.
    4. Select the file(s) on your computer.
    5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
    6. In Send As select Link.
    7. Click Transfer.
    8. After the files have finished uploading, click Copy Link and paste it into your support request at https://skylum.com/support

    Looking forward to hearing from you.

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    Kevin Descheemaecker

    I have the same problem with my CR3 files.... ! What is the issue ???

     

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    Anastasia Davis

    Kevin Descheemaecker Hi! Please note that Aurora HDR does not support CR3 files yet. Please convert your CR3 files to DNG. Then you will be able to use them with Aurora HDR

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