I hope someone can help here. I own Luminar 4. I have the key code and date of purchase. To obtain further discount for the pre order you must submit proof of purchase with serial number or email address. The website can not find these in the data base to confirm for me. All information I try to plug in comes from Skylum. The website knows me just fine as a customer, it's only until I get to the proof part for the preorder that it can't find me. I don't know what else to do. Anyone have any ideas?
Thanks for your help!
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