Luminar not opening in Photos

Answered

Comments

1 comment

  • Avatar
    Kate Williams

    Hi Lenore, 

    Sorry to hear about your experience. We'll do our best to sort everything out for you. 

    A bit more information is necessary for us to troubleshoot the issue. 

    First of all, please kindly confirm that you've followed the steps outlined in this article to set up Luminar as an Extension: https://manual.skylum.com/4/en/topic/using-luminar-as-a-photos-for-macos-extension 

    1. When you click on the three dots in Apple Photos, do you see Luminar among the options? 

    2. If so, what exactly happens when you're choosing Luminar? Does it crash? 

    Are there any errors? The screenshots would be very much appreciated. 

    3. Are you able to launch Luminar in the standalone mode? 

    Please reach us with the replied at https://skylum.com/support We'll do our best to get Luminar up and running for you. 

     

    0
    Comment actions Permalink

Please sign in to leave a comment.