Luminar 4 export feature does not work using Big Sur Beta
Answered
the export image button does not work in Luminar 4 when using Big Sur 11.0 Beta. Guessing this will be fixed when Big Sur is officially released. Also Images turn black after "Image processing". can get round this by turning off "Use Graphic Processor" in Preferences but would nice for these features to be fixed :-)
-
Official comment
Hi Jason,
Thank you for sharing your workaround! We will release full Big Sur support once it is officially released.
Comment actions -
Angela, I hope this time you will have the release ready TOGETHER with Big Sur release and not over a month after like was with Catalina, I still am suffering from the fact I need to create a new library and till today can't bring those photos into my main library.
I hope your developers are not waiting like last year and are actively working on a Big Sur compatibility update.
-
Also tried to use Luminar 4.3 at Big Sur. Also in the most current beta, the export feature yields in a crash. I would assume that this crash is not due to an bug on Apple's side. So I would suggest Skylum to fix this issue.
If you want to do commercial software, it is critical that the bug is fixed when the public beta phase ends - this could happen this month!
For commercial software, it is not ok to fix the bug AFTER the release of Big Sur. That's why there are beta phases: for bug fixing.
So, please can you confirm that there is a bug fix ready?
-
Hello Jens. We will make sure that Luminar will work stable on macOS Big Sur once it is officially released and delivered to the customers.
-
Hey Paul,
thanks! Please note that this exports the photo with high quality settings as TIFF. This will increase the file size by factors 5-10 compared with a good quality JPEG export.
@Austin: Thanks for your answer. I have to admit that I am not really happy with the update policy of Skylum. You could have delivered a fix months ago and testers that wanna use Big Sur (release candidate is already avail) could also use Luminar 4 without the need to have a second installation of macOS on their MacBooks. It even made me testing Lightroom and Photoshop since Adobe has a different kind of update policy (fix bugs when they are known).
Best
Jens
-
Hi Jens,
The beta versions are known to undergo several changes under-the-hood before the final release this is why we provide compatibility updates only for the official OS versions that are final.
As for the second installation, you can always reset your license counter in your Skylum account if you don't plan to keep using Luminar on the second computer anymore.
Login here:
If you don't have an account, create one here:
https://skylum.com/user/signup
Reset buttons are available for each product you own in My Software tab. Click License > Reset All Licenses.
N.B. All your current activations will not be affected in any negative way.
Here is the video tutorial that may also be helpful: https://www.loom.com/share/0935006021d74ea1973035ae31028b36
If you need any assistance with that, please contact us via https://skylum.com/support. We'll be pleased to help.
-
With the 4.3.0 version, the reliability of Luminar decreased because I started to have a lot of problems with that version. Now, this situation that emerged with Big Sur is very interesting. It should have been studied beforehand and necessary precautions should be taken. It is nothing to start with victimizing the customer. Or we could have told us to give information in advance and wait for the Big sur update.
-
Like in every year, Luminar did not prepare for Big Sur (we had the same problem last year and the year before.
Very disappointing that your dev team doesn't get ready for a major OS... there is a reason for "developer versions" that Apple releases.
-----
I wrote this 3 months ago:
Angela, I hope this time you will have the release ready TOGETHER with Big Sur release and not over a month after like was with Catalina, I still am suffering from the fact I need to create a new library and till today can't bring those photos into my main library.
I hope your developers are not waiting like last year and are actively working on a Big Sur compatibility update.
-
I didn't install Big Sur until just now---it was out of beta. Luminar just plain doesn't work. If you use one of the so-called work arounds, disabling the use of the graphics card, it doesn't render any images. If you are lucky enough to have an image, it crashes on export. None of my previously-edit images can even be viewed, much less edited. I've made the mistake of depending on Luminar; please fix this ASAP.
-
Hi Member,
Yes, we've decided to update Luminar 3 and Luminar Flex for macOS Big Sur support. However, I don't have an ETA on when that update will be complete.
Please sign in to leave a comment.
Comments
22 comments